Shymkent Hotel offers a fitness centre and free WiFi. Free parking is available on site. The rooms have a balcony, TV and minibar. Most rooms come with air conditioning and a private bathroom. Breakfasts are served every morning in the hotel's restaurant, or eat out in the cafes and restaurants nearby. There is also a bar on site. Room service is available upon request. An array of activities can be enjoyed on site or in the surroundings, including cycling and karaoke. Abay Park and a shopping area are located within a 10-minute walk of the property. Shymkent Train Station is 5.4 km away, and Shymkent International Airport is 13.5 km from Shymkent Hotel.