Centrally situated in the city's commercial district, Cititel Express Kota Kinabalu offers air-conditioned guest rooms and free WiFi throughout. Free parking is provided and the nearest shopping centre is located across the property. Every room features modern decor, air conditioning and a flat-screen satellite TV with Chinese channels. The en suite bathroom comes with a shower and free toiletries. Some rooms come with city or sea view. Daily buffet breakfast is served at Peniel Delicacy, which also opens for all-day dining and offers Malaysian cuisine. More dining options are reachable within a few minutes' walk from the property. Staff at the 24/7 reception are fluent in Chinese, English and Malay. Laundry service can be requested at an additional charge, while luggage storage is available for free. Other facilities include meeting facilities and a business centre. Filipino Market and Warisan Square are 0.6 miles from Cititel Express Kota Kinabalu. The nearest airport is Kota Kinabalu International Airport, a 5.2 miles drive away.
Cititel Express Kota Kinabalu terletak di pusat perdagangan di bandar ini, serta menawarkan bilik-bilik yang berhawa dingin dan WiFi percuma di seluruh kawasan. Parking percuma disediakan dan pusat membeli-belah terdekat terletak di seberang hotel. Setiap bilik mempunyai hiasan moden, penghawa dingin dan TV satelit skrin rata dengan saluran China. Bilik mandi en suite menyediakan pancuran mandian dan peralatan mandian percuma. Beberapa bilik menikmati pemandangan bandar atau laut. Bufet sarapan harian disajikan di Peniel Delicacy, yang juga dibuka untuk menjamu selera sepanjang hari dan menawarkan masakan Malaysia. Lebih banyak pilihan menjamu selera boleh dikunjungi dalam masa beberapa minit berjalan kaki dari hotel. Kakitangan di penerimaan tetamu yang dibuka 24 jam sehari, 7 hari seminggu fasih bertutur dalam bahasa Cina, Inggeris dan Melayu. Perkhidmatan dobi boleh diminta dengan bayaran tambahan, manakala simpanan bagasi disediakan secara percuma. Kemudahan lain yang ditawarkan termasuk kemudahan mesyuarat dan pusat perniagaan. Pasar Filipina dan Warisan Square berjarak 1 km dari Cititel Express Kota Kinabalu. Lapangan terbang terdekat ialah Lapangan Terbang Antarabangsa Kota Kinabalu, sejauh 8.4 km memandu.
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