City Hotel Shanghai is located along South Shaanxi Road, a 10-minute walk from South Shaanxi Road Subway Station (line 1 and 10). It features a heated indoor pool and 7 dining options. It is within a walking distance of the bustling Middle Huaihai Road, where guests can find various shopping and dining options. The hotel is a 10-minute walk from Shanghai Exhibition Centre and the West Nanjing Road Shopping District. It takes about a 35-minute taxi drive from City Hotel Shanghai to Hongqiao Railway Station and Airport while Pudong International Airport can be reached by a 50-minute drive. Rooms at the hotel come with modern décor and large windows that offer plenty of natural light. Each room is fitted with a minibar and tea/coffee maker. Select bathrooms have a bathtub. Guests can work out at the fitness centre or relax in the sauna. Hotel Shanghai City offers currency exchange and ticket services. Daytrips and travel arrangements can be made at the tour desk. Café Vienna serves Western dishes while traditional Shanghainese food is offered at Shanghai Restaurant. Light snacks and refreshing cocktails are available at City Bar.

上海城市酒店位于陕西南路，距离陕西南路地铁站（1号线和10号线）有10分钟步行路程，提供室内温水游泳池和7个餐饮场所。繁华的淮海中路距离酒店仅有几步之遥，拥有各类购物和餐饮场所。酒店距离上海展览中心和南京西路购物区有10分钟的步行路程，距离虹桥火车站和机场约有35分钟的出租车车程，距离浦东国际机场有50分钟车程。酒店的客房拥有现代化装饰，提供可透入充足自然光的大窗户。每间客房均配有迷你吧和沏茶/咖啡设施。部分浴室配有浴缸。客人可在健身中心锻炼身体或在桑拿浴室放松身心。上海城市酒店提供外币兑换服务和订票服务。旅游咨询台可以为客人安排一日游和观光活动。维也纳西餐厅供应西餐。沪江轩供应传统的上海美食。城吧供应小吃和清爽的鸡尾酒。